IT Support Outsourcing

Outsourced IT Support in West Midlands

The trusted partner for your outsourced IT support needs. We work with businesses of all sizes and industries, and tailor our services to suit your specific needs. Schedule a free consultation now and see how we can help you grow your business.

Outsourced IT Support

We become part of your team

As your business grows so does the need to have professional IT expertise in your team. Avoid the expense of an internal hire and appoint Simtech to be part of your team through our successful IT outsourcing packages.

UK Based team of IT experts in West Midlands
Remote IT support
Onsite engineer visits
IT strategy
Compliance management

Improve your IT efficiency

Adopting an Outsourced IT support solution that has a risk focused attitude can significantly improve operational resilience and improve efficiencies.

Equipment and software installations
End User Support
System monitoring and optimisation
Patch management
Preventative maintenance
IT standardisation
Outsourced IT

Monitoring optimisation​

We monitor and optimise your IT systems in real-time, this includes system performance, security analytics and by utilising the right workload on the right technology platform based on your needs.

Local computer systems
Networking
Internet connectivity
Cloud
Data storage
IT Management Outsourcing

System administration

We take on the role of your system administrator, this includes installing and managing desktop and laptop computers, servers, networks, IT security systems and other critical components of your business IT infrastructure.

Asset management
Network diagram
IT configuration documentation
User account and license management
IT Support Outsourcing

West Midlands IT support Outsourcing since 2009

Simtech offers small and medium-sized businesses a comprehensive IT department, complete with a dedicated IT manager. Our team oversees cybersecurity and coordinates IT service delivery, handling everything from end-user support to installations and preventive maintenance. Our goal is to keep your systems running at peak efficiency

Ready to outsource your IT services?

IT Support

Service desk​

We provide you with access to our service desk who log and track IT incidents, this includes providing troubleshooting, make fixes/repairs, and provide end-user technical support to your staff.

Microsoft & CompTIA certified team
Direct access to IT support engineers, no call centres
UK support team located in Herefordshire
Outsourced

IT Manager / IT Director​

We take on the responsibility for the management, strategy, and execution of IT for your organisation. We ensure effective delivery of networks and data recovery systems. We oversee technical projects based on your organisations goals including mergers and acquisition business IT integration.

IT project management
IT strategy
C-suite skills & experience without the hefty salary
M&A business integration

Why Simtech?

5 Star rated team

Don’t just take our word for it, our customers have given our IT support service a 5-star rating year on year.

Enterprise experience

Our team learnt its craft working with some of the world’s leading brands, bringing enterprise class knowledge from FTSE100 and Fortune500 to the SME market.

Trusted IT partner

Our team of highly experienced IT experts are always on hand to help, acting as your IT department and allowing you to free up time to focus on your business. We are committed to acting with a sense of urgency to ensure your issues are addressed quickly and efficiently.

Multiple industry experience

Benefit from our knowledge and experience to deliver IT across multiple industry sectors, including financial services, law firms and construction companies to name a few.

Risk focused approach

Our focus on managing digital risk allows your organisation to achieve and maintain IT governance more efficiently. We assess IT security maturity and provide a roadmap to address weaknesses.

Local presence

Enjoy the rewards of working with a leading IT partner local to West Midlands, with peace of mind that onsite support is readily available and located nearby when required.

See what our clients have to say…

Have gone above and beyond to assist

“We’ve always found the team at Simtech to be friendly and understanding to our needs. On multiple occasions they have gone above and beyond to assist our organisation.”

Chief Executive Officer

Lendology CIC

Immediately impressed with the response

“We first engaged Simtech through a collaboration with our own internal IT department to assist in resolving an ongoing remote access issue. We were immediately impressed with the response and level of knowledge demonstrated by Simtech and went on to use their services to assist in the delivery of some key projects.”

Chief Executive Officer

Exmed

Has been a huge success for us

“The first thing I would say is they are totally approachable and nothing is ever too much trouble. The knowledge of each and every staff member at Simtech amazes me. They have a really good understanding of our business and have aligned our IT strategy with our business goals which has been a huge success for us.”

Luke Turner

Nicholls Online

Client feedback rating

5.0

Immediately impressed with the response

“We first engaged Simtech through a collaboration with our own internal IT department to assist in resolving an ongoing remote access issue. We were immediately impressed with the response and level of knowledge demonstrated by Simtech and went on to use their services to assist in the delivery of some key projects.”

Better protection for your business

Adopting a risk focused attitude to IT can significantly improve operational resilience and improve efficiencies.

Penetration Testing
IT risk assessments
Human risk management
Multi-factor authentication
Vulnerability patching
Centralised IT security

Get in touch