IT Support Bristol
IT support for Bristol and South West
The trusted partner for your IT support needs. We work with businesses of all sizes and industries, and tailor our services to suit your specific needs. Schedule a free consultation now and see how we can help you grow your business.
Bristol IT support since 2009
Are you a business owner or manager who wants to take your IT and Cyber security to the next level? Do you want to save time, money, and hassle by outsourcing your IT needs to a reliable and professional team? If so, you’re in the right place.
Since founding in 2009, we’ve been delivering risk focused managed IT support services for businesses in Bristol and across the UK for over 15 years. We specialise in serving small and medium-sized businesses with annual sales of between £1M and £5M.
Ready to take your IT support services to the next level?
Risk focused IT support services
Our IT support services are built on a robust multi-layer approach to cyber security and compliance. Simtech have the expertise and experience to help increase the security posture of your business, enabling you to meet compliance requirements and offering you total peace of mind.
Why Simtech?
5 Star rated team
Don’t just take our word for it, our customers have given our IT support service a 5-star rating year on year.
Enterprise experience
Our team learnt its craft working with some of the world’s leading brands, bringing enterprise class knowledge from FTSE100 and Fortune500 to the SME market.
Trusted IT partner
Our team of highly experienced IT experts are always on hand to help, acting as your IT department and allowing you to free up time to focus on your business. We are committed to acting with a sense of urgency to ensure your issues are addressed quickly and efficiently.
Multiple industry experience
Benefit from our knowledge and experience to deliver IT across multiple industry sectors, including financial services, law firms and construction companies to name a few.
Risk focused approach
Our focus on managing digital risk allows your organisation to achieve and maintain IT governance more efficiently. We assess IT security maturity and provide a roadmap to address weaknesses.
Local presence
Enjoy the rewards of working with a leading IT partner local to Bristol, with peace of mind that onsite support is readily available and located nearby when required.
What’s included in our Bristol IT support?
Service desk
Our service desk delivers 1st and 2nd line support, with clear escalations and SLAs. Your staff can access our IT support via phone or email.
Onsite support
When issues cannot be resolved remotely our engineers provide on-site IT support, plus we can offer dedicated on-site resource if required.
24/7 remote monitoring
Identify and remediate potential issues before they become service affecting, moving you away from an inefficient and expensive break/fix scenario.
Risk management
Regular cyber attack risk assessments, risk analysis and reporting to secure your IT infrastructure and end users from threat actors.
Microsoft 365
Microsoft Office 365 productivity tools to help your business run efficiently. Desktop license of applications including Word, Excel, PowerPoint, Outlook.
Data backup
We provide you with a fully manage backup suite to protect your emails, documents and SharePoint sites, enabling you to recover should the worse happen.
How it works
We provide a fixed-priced IT support model. You pay one monthly fixed cost on a per user per month basis. This covers your IT, including all your devices, with support via phone, email and onsite.
We implement proactive monitoring to identify and address issues before they become service affecting for your staff, helping to avoid unnecessary downtime, keeping everyone productive.
Our team will conduct will complete a compliance GAP analysis and cyber security attack assessment to identify gaps and weaknesses and provide recommendations and roadmaps to remediate risk.
We provide each member of staff with access to Microsoft productivity tools, Word, Excel, PowerPoint and Outlook and professional business class email. Each member of staff will also benefit from data backup, ensuring user files and emails are protected and recoverable.
Ready to take your IT support services to the next level?
We can also help with
CISO – Chief Information Security Officer as a Service
Benefit from expert guidance and support without the expense of hiring a full-time CISO.
Managed IT Services and Cloud Hosting
IT support and managed IT services, Azure Cloud infrastructure, high-performance managed Wi-Fi networks, leased line and satellite internet connectivity.
IT Consultancy and IT Modernisation
Expert IT consultancy to modernise your IT, Cloud planning and migration services, and help to improve efficiencies with AI and automation.
Better protection for your business
Adopting a risk focused attitude to IT can significantly improve operational resilience and improve efficiencies.
