CYBERSECURITY SERVICES FOR GROWING BUSINESSES
Practical cybersecurity that protects the way your business actually works
Simtech helps businesses strengthen devices, Microsoft 365, user access, backups and day-to-day security management without overwhelming employees with unnecessary technical complexity.
From core endpoint protection and Cyber Essentials support to Microsoft 365 security improvement and Fractional CISO leadership, we help you understand the risks, prioritise the right actions and maintain stronger oversight.
Core endpoint security, monitoring, patching and Microsoft 365 SaaS backup are already included within Simtech’s managed IT plans.
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Tell us a little about your organisation, your current support arrangement and what you would like to improve.
SECURITY WITHOUT UNNECESSARY COMPLEXITY
Cybersecurity is a business responsibility, not just a technical product
Installing antivirus does not create a complete cybersecurity programme.
Businesses must also consider how employees sign in, how devices are maintained, what happens when somebody leaves, whether Microsoft 365 is configured appropriately, how data is backed up and who is responsible for reviewing risks.
Simtech connects these responsibilities into a practical security model.
We help your organisation identify weaknesses, implement appropriate controls and establish clearer ownership for ongoing cybersecurity activities.
Effective cybersecurity combines technology, administration, employee behaviour and management oversight.
WHY BUSINESSES CONTACT SIMTECH
Do you know whether the current protections are enough?
Many businesses have accumulated security products over time but remain uncertain about how those products work together, whether important controls are missing or who is responsible for maintaining them.
LIMITED VISIBILITY
We do not know what is protecting us
The business pays for antivirus, backup or security tools but receives little explanation or reporting.
MICROSOFT 365 RISK
Microsoft 365 has grown without review
Users, permissions, shared mailboxes and external access have developed gradually without a structured security assessment.
DEVICE CONTROL
Devices are not managed consistently
Some computers may be monitored and patched while others sit outside the normal management process.
ACCESS MANAGEMENT
Starter and leaver processes are informal
Accounts and access may be created or removed inconsistently, leaving unnecessary permissions in place.
CYBER INSURANCE
Cyber insurance asks difficult questions
The organisation is being asked to evidence controls it has never formally documented or reviewed.
CUSTOMER ASSURANCE
Customers are asking about security
Larger customers, tenders and supply chains increasingly want clearer evidence of cybersecurity arrangements.
CERTIFICATION SUPPORT
We want Cyber Essentials
The organisation needs practical support preparing for certification and addressing gaps.
SECURITY LEADERSHIP
Nobody owns the security plan
Technical tools exist, but there is no clear roadmap, accountability or senior security leadership.
CYBERSECURITY FOR SMALL AND GROWING ORGANISATIONS
Built for businesses that need stronger security without building a full internal team
Simtech’s cybersecurity services are designed for organisations that depend on Microsoft 365, cloud services, laptops and connected systems but do not employ a complete internal cybersecurity department.
IS THIS SERVICE RIGHT FOR YOU?
The service may be suitable where your organisation:
Has approximately 10–150 employees
Uses Microsoft 365
Supports office-based, remote or hybrid employees
Handles commercially sensitive or personal information
Depends on company laptops and cloud services
Needs clearer security ownership
Is preparing for Cyber Essentials
Has customer or insurance security requirements
Wants to improve controls in manageable stages
Needs senior security guidance without recruiting a full-time CISO
A PRACTICAL SECURITY FRAMEWORK
Protect users, devices, accounts, data and business operations
ENDPOINT SECURITY
Devices
Protect and maintain the laptops, desktops and other endpoints employees use.
Typical controls include:
- Managed antivirus
- Endpoint detection and response
- Device monitoring
- Patch management
- Supported operating systems
- Device-management policies
- Removal of unsupported or unmanaged devices
ACCOUNT SECURITY
Identity and access
Reduce the risk created by compromised accounts and unnecessary permissions.
Typical activities include:
- Account review
- Multi-factor authentication
- Sign-in controls
- Administrator-account separation
- Starter and leaver processes
- Permission review
- Shared-account reduction
- Access-policy improvement
CLOUD SECURITY
Microsoft 365
Improve the security of the platform employees use for email, files and collaboration.
Typical activities include:
- Microsoft 365 security review
- Licence assessment
- Identity and access configuration
- Email-security review
- Sharing and collaboration controls
- Device-management opportunities
- Backup review
- Administrative-role review
RECOVERY AND RESILIENCE
Data and backup
Establish whether important business information is protected and recoverable.
Typical activities include:
- Microsoft 365 SaaS backup
- Backup monitoring
- Retention review
- Recovery-requirement review
- Backup responsibilities
- Business-critical data identification
- Restoration planning
- Disaster-recovery recommendations
HUMAN AND OPERATIONAL CONTROLS
People and processes
Technology controls are weakened when employees and management processes are unclear.
Typical activities include:
- Starter, mover and leaver processes
- Security-awareness recommendations
- Incident-reporting routes
- Password and access procedures
- Supplier responsibilities
- Acceptable-use expectations
- Security-policy development
- Management accountability
GOVERNANCE AND DIRECTION
Governance and leadership
Ensure cybersecurity activity is prioritised, documented and reviewed.
Typical activities include:
- Cybersecurity risk review
- Improvement roadmap
- Management reporting
- Security responsibilities
- Supplier-risk oversight
- Cyber insurance preparation
- Customer-security questionnaires
- Fractional CISO support
CHOOSE THE SUPPORT YOUR BUSINESS NEEDS
Cybersecurity services available from Simtech
ENDPOINT SECURITY
Managed endpoint protection
Managed antivirus and endpoint detection and response help protect supported computers while providing central visibility of relevant alerts.
MICROSOFT 365
Microsoft 365 security review
A practical assessment of Microsoft 365 identity, access, administration, licensing and security arrangements.
The output identifies material weaknesses and prioritised improvements.
LEADERSHIP REVIEW
Cybersecurity risk review
A broader review of devices, users, access, backup, suppliers, policies and management responsibilities.
This is designed to help leadership understand the most important risks rather than produce an unnecessarily technical report.
CERTIFICATION READINESS
Cyber Essentials support
Practical guidance preparing for Cyber Essentials or addressing gaps identified during readiness work.
DATA RESILIENCE
Backup and recovery review
An assessment of how important business data is protected, monitored and restored.
CONTROL IMPLEMENTATION
Security improvement projects
Defined work to implement recommended controls, improve Microsoft 365, replace unsuitable security tools or address identified weaknesses.
GOVERNANCE AND STRATEGY
Fractional CISO
Ongoing senior cybersecurity leadership for organisations that need stronger governance, reporting and strategic direction.
MANAGED IT AND SECURITY
Managed IT with cybersecurity included
A complete outsourced IT service combining employee support, Microsoft 365 administration, device management and core cybersecurity.
UNDERSTAND THE CURRENT POSITION
Start with the risks that matter most
A cybersecurity review should help management decide what to do next.
It should not simply produce a long list of technical observations without priorities, ownership or commercial context.
Simtech reviews the current environment and separates findings according to urgency, likely impact and practical effort.
REVIEW SCOPE
Areas considered
A review may include:
- Users and identities
- Administrator accounts
- Multi-factor authentication
- Microsoft 365 configuration
- Email protection
- Company devices
- Monitoring and patching
- Antivirus and EDR
- Backup arrangements
- Starter and leaver processes
- Network and Wi-Fi
- Remote working
- Suppliers
- Policies and procedures
- Security responsibilities
- Incident readiness
- Cyber insurance requirements
- Customer or tender requirements
REVIEW OUTPUT
You receive a clear report showing:
Immediate risks
Issues requiring urgent attention because they create a material or active weakness.
Priority improvements
Controls that should be addressed within an agreed short-term period.
Planned improvements
Important actions that can be incorporated into the technology roadmap.
Longer-term considerations
Maturity improvements, investment decisions or governance activities that do not require immediate action.
Assigned responsibilities
Clarity over whether each action sits with Simtech, the customer, another supplier or a senior manager.
PROTECT THE PLATFORM YOUR EMPLOYEES USE EVERY DAY
Microsoft 365 security needs active administration
Microsoft 365 provides a wide range of identity, security and device-management capabilities, but those controls must be selected, configured and maintained appropriately.
Businesses frequently add users and services over several years without reviewing the overall security position.
IDENTITY INVENTORY
User accounts
- Active users
- Dormant users
- Shared accounts
- Guest access
- Account naming and ownership
SIGN-IN SECURITY
Authentication
- Multi-factor authentication
- Legacy sign-in methods
- Sign-in controls
- Password-reset arrangements
ADMINISTRATOR CONTROL
Administrative access
- Global administrators
- Privileged roles
- Separate administrator accounts
- Emergency access arrangements
EMAIL AND SHARING
Email and collaboration
- Email-security configuration
- External forwarding
- Sharing controls
- Teams and SharePoint access
- Guest collaboration
DEVICE CONTROL
Devices
- Managed and unmanaged devices
- Company versus personal devices
- Device compliance
- Security-policy opportunities
LICENCE ALIGNMENT
Licensing
- Current licence types
- Business Premium suitability
- Security-feature gaps
- Unnecessary duplication
DATA PROTECTION
Backup
- SaaS backup coverage
- Protected services
- Retention requirements
- Monitoring and restoration responsibility
PROTECT THE DEVICES EMPLOYEES RELY ON
Antivirus alone is not a complete endpoint-security strategy
Company computers store credentials, access cloud services and connect employees to important business information.
They must be protected, monitored, patched and supported as part of one consistent management process.
MALWARE PROTECTION
Managed antivirus
Central oversight of malware protection across supported devices.
THREAT DETECTION
Endpoint detection and response
Additional visibility and response capability for suspicious endpoint activity.
DEVICE HEALTH
Monitoring
Relevant device health and security information is collected through central management tools.
VULNERABILITY REDUCTION
Patch management
Approved operating-system and application updates are managed to reduce avoidable weaknesses.
VENDOR SUPPORT
Supported operating systems
Devices should remain within supported vendor life cycles and receive appropriate security updates.
CONSISTENT CONFIGURATION
Standardised deployment
New devices should receive the agreed applications, management tools and security configuration before use.
ASSET VISIBILITY
Device inventory
The business should understand which devices exist, who uses them and whether they remain supported.
DEVICE LIFECYCLE
Removal and replacement
Lost, obsolete or unmanaged devices should be addressed through defined processes.
PROTECTION IS NOT COMPLETE WITHOUT RECOVERY
Cybersecurity should include a plan for restoring important data
Preventive controls reduce risk but cannot guarantee that a business will never experience deletion, corruption, service failure or security incidents.
Backup and recovery arrangements should therefore be considered alongside endpoint and identity security.
BACKUP GOVERNANCE
Questions every business should answer
-
01
What data is backed up?
-
02
Which systems are excluded?
-
03
How frequently does backup run?
-
04
Who monitors failures?
-
05
How long is data retained?
-
06
How quickly must information be restored?
-
07
Who can request a recovery?
-
08
Has restoration been tested?
-
09
Are backups dependent on the same account or platform?
-
10
What happens if a supplier becomes unavailable?
SIMTECH SERVICES
Backup and recovery support
- Microsoft 365 SaaS backup
- Backup monitoring
- Backup-responsibility review
- Recovery-priority review
- Retention guidance
- Restoration assistance
- Business-continuity recommendations
- Disaster-recovery planning support
A RECOGNISED SECURITY BASELINE
Prepare for Cyber Essentials with practical support
Cyber Essentials can help an organisation establish and demonstrate a recognised baseline of common cybersecurity controls.
The certification process can also reveal weaknesses in device management, user access, patching, software support and security configuration.
Simtech can help businesses understand the requirements, assess readiness and address identified gaps.
PRACTICAL CERTIFICATION PREPARATION
Support may include
Readiness discussion
Scope confirmation
Device and software review
User-access review
Administrator-access review
Security-update review
Firewall and network review
Malware-protection review
Remediation planning
Technical-control implementation
Assistance preparing the required information
Ongoing maintenance recommendations
SENIOR SECURITY LEADERSHIP
Cybersecurity direction without employing a full-time CISO
SENIOR SECURITY LEADERSHIP
Potential responsibilities
Cybersecurity strategy
Improvement roadmap
Risk oversight
Management reporting
Security-policy oversight
Supplier-risk review
Cyber insurance preparation
Customer-security questionnaires
Incident-readiness planning
Security-project prioritisation
Budget recommendations
Coordination with IT, legal and compliance teams
Board or leadership briefings
Tracking agreed security actions
WHO IT IS FOR
Fractional CISO may suit organisations that:
- Have significant customer-security requirements
- Operate in regulated or risk-sensitive sectors
- Need regular cybersecurity reporting
- Have several technology suppliers
- Need somebody accountable for the security programme
- Cannot justify a full-time CISO
- Need independent oversight beyond the IT helpdesk
Strategic oversight can be provided without the cost or commitment of recruiting a permanent senior security leader.
SECRUITY BUILT INTO EVERYDAY IT
The strongest controls work best when IT and security are managed together
User accounts, devices, patches, backups and support processes all affect cybersecurity.
Separating security from everyday IT administration can create gaps between the tools a business has purchased and the way those tools are actually maintained.
Simtech’s managed IT service connects support and security responsibilities through one accountable team
CORE IT AND CYBERSECURITY
Included within Managed IT
- Managed antivirus
- Endpoint detection and response
- Device monitoring
- Patch management
- Microsoft 365 SaaS backup
- User-account administration
- Starter and leaver administration
- Microsoft 365 support
- Relevant security-alert investigation
- IT and cybersecurity planning
ADDITIONAL DEPTH
Additional services
Where the business requires greater depth, Simtech can add:
- Cybersecurity risk reviews
- Microsoft 365 security reviews
- Cyber Essentials support
- Security-improvement projects
- Backup and recovery planning
- Fractional CISO leadership
FROM UNCERTAINTY TO A CLEAR PLAN
A practical process for improving cybersecurity
Step 1
Initial conversation
We discuss the organisation, current concerns, existing suppliers and the reason cybersecurity is being reviewed.
Step 2
Scope
We agree which users, systems, locations and areas of responsibility are included.
Step 3
Information gathering
Simtech collects the relevant technical, administrative and management information.
Step 4
Review
The agreed controls, systems and processes are assessed.
Step 5
Findings
Weaknesses, dependencies and areas requiring clarification are identified.
Step 6
Prioritisation
Actions are divided according to urgency, impact, effort and responsibility.
Step 7
Proposal
Where implementation support is required, Simtech provides a clearly itemised proposal.
Step 8
Improvement work
Agreed controls, configuration changes, documentation or management processes are implemented.
Step 9
Ongoing oversight
Managed IT or Fractional CISO support can help maintain and review the improved position.
CLEAR AND RESPONSIBLE EXPECTATIONS
No provider can guarantee that a business will never experience a cyber incident
Cybersecurity is the management and reduction of risk.
Technology, people, suppliers and threats continue to change, so controls must be maintained and reviewed over time.
Simtech does not claim that one product, certification or review can remove every possibility of an incident.
PRACTICAL SECURITY IMPROVEMENT
What good cybersecurity can do
Reduce common and avoidable weaknesses
Improve visibility of devices and accounts
Make access harder to compromise
Improve consistency of patching and protection
Strengthen backup and recovery arrangements
Establish clearer responsibilities
Improve management understanding
Support customer, insurance and certification requirements
Create a prioritised improvement roadmap
Improve readiness to identify and respond to problems
CYBERSECURITY GROUNDED IN REAL IT OPERATIONS
Security advice from a team that understands everyday technology management
Cybersecurity recommendations are more useful when they reflect the way users, devices, Microsoft 365 and support processes are actually managed.
Simtech combines security capability with day-to-day managed IT experience.
Security and IT are connected
Our recommendations consider how controls will be implemented and maintained through normal IT operations.
We use clear commercial language
Management receives prioritised recommendations rather than unnecessary technical detail.
Our own team delivers the service
Work is not transferred to an anonymous outsourced helpdesk.
Microsoft 365 is part of the assessment
Identity, access, administration and licensing are considered alongside endpoint security.
Managed services are available
Simtech can help maintain agreed controls after the initial review or project.
Senior leadership is available
Fractional CISO support provides ongoing governance and management oversight where required.
Established since 2009
Simtech has supported organisations through changing technology, working practices and security requirements for more than 16 years.
An established technology partner for growing organisations
Simtech has supported businesses since 2009 and delivers all helpdesk services through its own technical team.
WHAT SUPPORTED USERS SAY
Responsive help from people who understand the business environment
Zello
“Excellent, speedy service—truly five stars. Jack was professional, quick to resolve my issue, and the whole experience was flawless.”
ADS Design
“Absolutely spot on—fast, professional and sorted without any fuss. Thanks again, Tom.”
Dean Estate Agents
“Everything was great—just 15 minutes from requesting support to having it fully resolved. Superb service.”
CLEARLY SCOPED SECURITY WORK
How are cybersecurity services priced?
Cybersecurity requirements vary according to organisation size, Microsoft 365 arrangements, device numbers, current controls and the depth of support required.
Simtech therefore prices specialist security work after a short discovery process.
COMMERCIAL OPTIONS
Pricing models may include
Fixed-price review
A defined assessment with an agreed scope and written output.
Fixed-price implementation project
A clearly specified piece of security-improvement work.
Per-user managed service
Core endpoint security, monitoring, patching and Microsoft 365 backup included within Managed IT.
Monthly retained service
Ongoing Fractional CISO or cybersecurity oversight.
Licence costs
Microsoft and third-party security licences itemised separately.
PROPOSAL TRANSPARENCY
The proposal should identify:
- Included organisations and locations
- Users and devices
- Review scope
- Deliverables
- Meetings
- Implementation work
- Recurring services
- Software licences
- Customer responsibilities
- Exclusions
- Timescale
- Price and payment terms
COMMON QUESTIONS
Cybersecurity services FAQs
What cybersecurity services does Simtech provide?
Simtech provides managed endpoint protection, Microsoft 365 security reviews, cybersecurity risk reviews, Cyber Essentials support, backup and recovery reviews, security-improvement projects and Fractional CISO services.
Is cybersecurity included in Managed IT?
Yes.
Both Simtech managed IT plans include antivirus, endpoint detection and response, device monitoring, patch management, Microsoft 365 SaaS backup and regular IT and cybersecurity planning.
Can we buy cybersecurity services without Managed IT?
Potentially.
Defined reviews, Cyber Essentials support, projects and Fractional CISO services can be scoped separately.
What is a cybersecurity review?
A cybersecurity review assesses agreed areas such as users, devices, Microsoft 365, backup, access, suppliers and management processes.
The purpose is to identify risks and provide prioritised recommendations.
Is a cybersecurity review the same as penetration testing?
No.
A general cybersecurity review considers the organisation’s controls, configuration and management arrangements.
Penetration testing is a separate specialist technical activity and is not automatically included.
Does Simtech provide penetration testing?
Specialist testing can be discussed and sourced separately where appropriate.
Can Simtech help with Cyber Essentials?
Yes.
Simtech can help assess readiness, explain technical requirements and implement agreed improvements.
Certification is awarded by the relevant authorised certification body.
Can you guarantee that we will pass Cyber Essentials?
No provider should guarantee certification before the scope and current controls have been assessed.
Simtech can support preparation and remediation, but certification decisions remain with the certification body.
Can Simtech secure Microsoft 365?
Simtech can review and improve agreed Microsoft 365 identity, access, administration, licensing, email-security and device-management arrangements.
No configuration can eliminate every risk, but appropriate controls can materially improve the security position.
Should we use Microsoft 365 Business Premium?
Simtech generally recommends Business Premium for standard office-based users with managed devices where its security and device-management capabilities are suitable.
Other licences may be appropriate for certain users.
Is antivirus enough?
Antivirus is an important control, but effective cybersecurity also requires appropriate identity, access, patching, monitoring, backup and management processes.
What is endpoint detection and response?
EDR provides additional monitoring and response capabilities for suspicious activity affecting supported computers.
Does Simtech monitor security alerts?
Relevant alert monitoring is included according to the agreed managed-service tools and scope.
The exact monitoring, response and escalation responsibilities should be defined in the proposal.
Do you provide 24-hour security monitoring?
Simtech’s standard support hours are Monday to Friday, 9:00am–5:00pm.
Any external or extended monitoring arrangement must be agreed and priced separately.
Can Simtech respond to a cyber incident?
Simtech can assist with supported systems and agreed technical responsibilities.
Formal incident-response, digital-forensics, legal, insurance and regulatory requirements may require additional specialist providers.
The precise service boundary should be agreed before an incident occurs.
Does Simtech provide cyber insurance?
No.
Simtech can help review technical controls and prepare information, but insurance must be arranged through an appropriate broker or insurer.
Can you complete our cyber insurance questionnaire?
Simtech can help provide technical information relating to services it manages.
The customer remains responsible for confirming the accuracy and completeness of information submitted to an insurer.
Can Simtech complete customer security questionnaires?
Fractional CISO or consultancy support can assist with technical and governance information.
The scope and responsibility for final approval should be agreed.
Does backup protect us from ransomware?
Backup can improve recovery options, but it does not prevent ransomware or remove the need for identity, endpoint and access controls.
Is Microsoft 365 automatically backed up?
Microsoft provides availability and retention capabilities, but businesses should assess whether a separate SaaS backup service is required for their recovery needs.
Simtech includes Microsoft 365 SaaS backup within its managed IT plans for agreed data.
What is a Fractional CISO?
A Fractional CISO provides part-time senior cybersecurity leadership, governance and oversight without the organisation employing a full-time CISO.
How much do cybersecurity services cost?
Pricing depends on organisation size, scope, current controls and required deliverables.
Simtech provides an itemised proposal following discovery.
How long does a cybersecurity review take?
The timetable depends on scope, access to information, number of users and systems and the availability of relevant employees and suppliers.
A proposed timetable will be included before commencement.
Will we receive a report?
Where the service includes a formal review, the agreed report and deliverables will be listed in the proposal.
Can Simtech implement the recommendations?
Yes, where the work falls within Simtech’s capability and agreed service scope.
Specialist requirements may need an additional provider.
Will cybersecurity disrupt employees?
Some improvements may change sign-in, access or device behaviour.
Simtech should communicate and plan material changes to minimise unnecessary disruption.
Do employees need security training?
Awareness and clear processes are important parts of cybersecurity.
Training requirements should be assessed according to the organisation’s risks, workforce and current arrangements.
How often should cybersecurity be reviewed?
Cybersecurity should be reviewed when systems, suppliers, working practices or risks change and at an appropriate regular interval.
Managed IT and Fractional CISO services can support ongoing review.
UNDERSTANT YOUR CYBERSECURITY RISKS
Start with a practical conversation about what needs to improve
Tell us what prompted the review, what security services you currently use and what outcome your organisation needs.
A member of Simtech will discuss the appropriate starting point and explain whether you need a review, a defined project, Cyber Essentials support or ongoing Fractional CISO guidance.